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Technical support

If You have some question or unusual problem feel free to contact the DTM DB event technical support at support@sqledit.com

When you contact technical support, you should be prepared to provide the following information:

  • DTM DB event version (you can find this information from About menu item of Help menu).
  • Type and version of the ODBC or IDAPI driver or OLE DB provider.
  • DBMS version and operating system version (including service pack version, if applicable).
  • DTM DB event Log file.
  • A description of what you do before the problem occurs.
  • Error messages you see when the problem occurs.
  • Your name, company name and how to contact you.

Log file

When running the program, you have to select one of menu items from "Tools->Log file" in order to view or truncate your Log file. Log file contains detailed description of any errors and other events that occurred while processing script.