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Technical support
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Send any questions, comments, requests and bug reports to support@sqledit.com.
Our support team is online every day with typical time to answer of 2 to 24 hours.
About Annual Support and Update subscription.
Please consult the Online Support Expert section before sending a message.
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When you contact technical support, you should be prepared to provide the following information:
- Product version (you can find this information from About
menu item of Help menu).
- DBMS version and operating system version (including service
pack version, if applicable).
- Product Log file.
- A description of what you do before the problem occurs.
- Error messages you see when the problem occurs
- Your name, company name and how to contact you
Otherwise, you can complete the following Form for support request or visit
Support Forum:
Contact information, addresses for postal mail
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Canada |
Fax |
Pacific Business Centre
Attn: DTM soft
P.O. Box 34069 #381
Seattle, WA 98124-1069
USA |
Pacific Business Centre
Attn: DTM soft
#101 - 1001 W. Broadway Suite 381
Vancouver, BC V6H 4E4
Canada |
206-984-3919 Attn: DTM soft |
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