Online Support Expert
Please select category of the problem or question
Q: Do you provide phone support?
A: No. Most questions require detailed examination by our experts (consulting with product developers
and QA staff), and sometimes there is a need for creating special test jobs, so it's impossible to
answer you immediately. The best way to ask us a question is by e-mail
or using the on-line form.
Q: My message to support@sqledit.com has been rejected by antispam filter. What can I do ?
A: Try to use online form or to send your message
to support@dtmsoft.com or to dtmsoft@gmail.com.
Q: May I ask for a feature or option to be added?
A: Please send your request to out support team.
Q: Why is the installation package of the products is so small?
A: Firstly, we use professional development tools that create very compact and effective
binary code. Secondly, we stopped supporting rarely used Windows 95 and Windows NT 4.0 in
the basic package. To be able to work with these systems, you will have to download
an additional library set from our site.
Q: Who are DTM database tools customers?
A: Our customers.
If you have encountered some unusual problem that is not listed here, feel free to contact the
technical support.
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